Welcome Home! Your Guide as a CrestCore Tenant
Working together for a great living environment. We’re committed to making your living experience comfortable, convenient, and hassle-free. This guide will equip you with the knowledge you need to navigate your tenancy smoothly.
Resident Benefits
Maintenance Request
Tenant Login
Pay Rent
Tenant Payment Instructions
Tenant FAQs
Our user-friendly and secure tenant portal makes managing your rental a breeze. Upon signing your lease, you’ll receive instructions to set up your account. Here’s what you can do within the portal:
- Pay rent easily: Schedule one-time payments or set up recurring payments to avoid late fees. We want to make sure paying rent is convenient and worry-free.
- Submit maintenance requests: For non-emergency repairs like leaky faucets or appliance issues, the online form is quick and easy to use. It guarantees a prompt response from our dedicated maintenance crew, keeping your Memphis rental in top condition.
- Stay informed: The portal serves as your central hub for important announcements, lease details, and other relevant information.
Remember, for emergencies, contact our rental management team directly. Otherwise, the tenant portal is your go-to resource for a smooth and successful renting experience.
Ready to Apply?
Check out our listings, schedule a showing, and ask our experienced leasing agents any questions you may have. We’re ready to welcome you home.
Apr 16, 2025
CrestCore is definitely one of the BEST rental companies this far I've been with. They have fast an friendly staff that are always available to help. I sent CrestCore the information they needed, they communicated with me on every step an just like that i was Approved, even got me moved in sooner than I thought! I really needed a home for my family an they delivered!! 🔥💯
Apr 10, 2025
I am a new tenant with CrestCore I love my new home. Thank you Tameka for coming to ensure everything was wonderful and working out for me
Mar 29, 2025
I've been with crestcore going on 8years.crestcore is very excellent and reasonable they don't play about their loyal tenants
Feb 21, 2025
Mr. Bobby was so polite and courteous. I really appreciate the good service he provided.
Jan 28, 2025
My husband and I applied through crestcore the process was lengthy but we got approved the agent Debbie was very prompt and courteous very helpful and kind the house we applied for was unavailable we found another home hopefully we will be signing our new lease July 1 Crestcores sends maintenance asap they are the property manager Carlton is always on top of things
Jan 28, 2025
Edward came earlier than the time frame. I'm glad that I hadn't gone to run an errand. He was very nice and brought my garbage can up from the curb like I asked him, to. He was very efficient. He showed me the picture of all the dust accumulated on the coils of the refrigerator. The freezer is working just fine now.
Jan 3, 2025
CC has really proven to be an outstanding property management company from both a business and property owner’s point of view. They handle evictions quickly and make sure property maintenance is always on top of things. Whenever tenants move out, they take care of everything from inspections to repairs without any delays. We are also really happy with how they keep us updated on the ledgers, balances, and the status of each property.
Dec 30, 2024
My review on Crestone Realty, Im very happy with the way they handle business, thanks to them for responding when needed and thanks to them for understanding my situation and giving me time to solve my issue. Always prompted and courtesy Crestone Realty is a great company to rent from
Dec 30, 2024
A sido una buena relación. El Sr. Ellio fue muy amable
Dec 26, 2024
We had a blockage in our sewer line and reported it to crest core. The very next day they sent out a plumber that took care of the problem. Both crest core and the plumber they sent out were very helpful and kind and the problem was taken care of very quickly.
Nov 9, 2024
Everything was taken care of.The service provider was helpful explaining to me the problem...I truly appreciate.....
Oct 30, 2024
very pleasant worker, efficient and informative. thank you
Aug 13, 2024
I just moved into my home this month. I’m enjoying my new space and Crestcore has done everything for me to make my move comfortable!!! I have new everything and this is all I could ask for especially leaving a home that I had been renting for over 3 and 1/2 years and my landlord just stopped fixing everything!!!! It’s very refreshing!!!!
Aug 3, 2024
Crest core approval process was easy and wasn’t difficult to get approved, they had many homes all over Memphis to choose from. Awesome company to rent for. I just have a hard time getting returned phone calls once I have moved, but over all I love my home and it was a relief when I finally found somewhere to move in to that I really liked.
Jul 22, 2024
Fast easy service. Ms Debbie is amazing. I handled everything online and via email and it took about 1 week from application to keys
Jun 1, 2024
I will definitely recommend this company to anyone looking for a house. The process was easy, communication was great and being that I’m a truck driver who is on the road a lot they made it simple with everything being digital. If I could give more stars I could.
May 3, 2024
Fast easy approval,great communication,reasonable priced home in a great area.Highly recommended
May 2, 2024
My dealings with crestcore realty has been nothing but very pleasing thus far, crestcore realty has been very attentive and pleasant to my requests and concerns shout out to all their all around professionalism
Apr 22, 2024
Everytime i make a maintenance request they are right on it people are friendly in the offic keep up the goodwork tx jean
Mar 9, 2024
CrestCore has been a great property management company from the perspective of a landlord, collecting rents, managing collection of back rent owed, dealing with evictions when necessary, getting problems at the properties fixed in a timely manner, performing renovations when a property becomes vacant, getting the property back on the market in a timely manner, and getting new tenants in so the property can generate the income it was intended for. They have great advice when tenants make certain requests and I have to decide on things. They always answer my phone calls and respond to my emails in a timely manner. Thank you Crest Core, for making it relatively easy for me.
Feb 23, 2024
I’ve been renting from Crestcore since September 2019 and I really appreciate this company. I appreciate you all for understanding anytime i may have an issue or a problem . I will continue to recommend Crestcore because it really makes a difference on how rental companies treat their tenants. I’m also grateful for you all for being patient and caring. They will always work with you as long as you communicate with them and be responsible. Some people want to leave negative reviews or comments but this is a GREAT REVIEW with 5 stars! ⭐️⭐️⭐️⭐️⭐️ I appreciate maintenance also for resolving any issues (if any)i may have very quickly. I hope this may help others who are seeking to rent from Crestcore. I thank you all genuinely for everything you’ve done for my family and I. A special thanks to the Collections Department.💙
Feb 8, 2024
Hello neighbors, I just like to say as a very long time home owner down the street from you friendly business men and women. That we are pleased to have CrestCore as a neighbor. I haven't met any of you guys, yet, But, anyway my name is Tony and you all have probably seen me walking in the neighborhood, doctors orders. I noticed some of the staff enjoy the walking a bit on a beautiful day. I think that is just great! Stay healthy and most of all be safe walking. We all know bad things do happen everywhere in Memphis now days. I always carry some type of protection whenever I am out and about. Thank you for caring about your customers safety as well and always keeping a nice and clean environment.
Oct 6, 2023
I've been renting since April and I have nothing but good things to say from the beginning to now. Always helpful and timely can't ask for a better company to rent from.
Oct 5, 2023
All the staff of CrestCore are wonderful. They helped me so much throughout the process of looking at properties through move in. The property is very nice and CrestCore has been very responsive with the maintenance requests. I definitely recommend this company.
Sep 29, 2023
I have worked with Caitlin and Kharisma on my property. They are always super helpful and quick to respond to me and work through any issues, which I really appreciate. Thanks!
Sep 25, 2023
The customer service at Crestcore is great Angel and the others are awesome 👍
Aug 25, 2023
Awesome company friendly staff quick response on any issue
Aug 5, 2023
It's only right I share my second experience with CrestCore Realty. My first experience wasn't great but they for sure made it right. Customer service ROCKS!! Thank you, for making it a great experience for my 4 little ones and I.
Aug 4, 2023
Friendly professional staff who goes over and beyond to assist you with housing...🙌❤️🙏🏾
Jul 28, 2023
I really respect crestcore great company and great people that understand and that is willing to go out there way for you and give u the best services they can from mechanic work to yearly check up to make sure your house is at its best....I give them 10 outta 10
Jul 3, 2023
They gave my family chance to rent from them Thank you crestcore
Jun 9, 2023
I, Linda Reynolds have had the best experience with Agent Debbie and the Manager Tory. When looking to rent from CrestCore go through the two people I listed. They are the best and going to make sure the house you pick feels like home. Also they do not look over any request. I'm one happy tenant. 😊
May 25, 2023
I love this company and everyone in it, some of the maintenance people who came to my old home on Cottage Hill. They do have some maintenance men that don't do their jobs right. Douglas Skipworth, what can I say about this man. This man helped me get a place when I was at my worst and I lived in that house for 12 years. He is so kind and he will work with you. Just ask for Douglas if you're having issues.
May 2, 2023
We moved in and the hot water wasn't working they fixed it in record time.
May 1, 2023
Everyone was so nice & understanding & ready to help me i love the new staff thanks taylor
Apr 25, 2023
I have been with CrestCore going on 4 years and all my experiences have been great. If something is broken, they respond back quickly and will have someone out as soon as possible. Thank you Shane for all you and your company do.
Apr 20, 2023
I tenant Elton Dennie has been a loyal customer at crest core for 10yrs.when I have a service problem crest core have served me very well.the staff had been very friendly and patience and helpful.thanks to the property manager meech for being very professional and helpful. .
Apr 19, 2023
They have a wonderful friendly staff. Janey always did what ever she could to get my maintenance problems taken care of.
Apr 19, 2023
Shane and the guys delivered excellent service! Very fast and professional! Highly recommend!
