Memphis Property Management and In-House Maintenance

One of the concerns that a lot of rental property owners and investors have is maintenance. No matter how experienced you are with rental properties, maintenance always seems like a big headache – and an expensive one.

We understand the importance of maintenance and how it contributes to preserving the value of your asset. Our team at CrestCore considers maintenance to be one of the most important parts of our Memphis property management services. 

We understand that repairs can be expensive. 

We also believe that they cannot be ignored.

Benefits of In-House Maintenance Help

Our in-house maintenance team helps us keep your repair costs down, while protecting the condition of your investment property. 

Whether you’re renting out one home or an entire portfolio, you need reliable maintenance. You’ll find that with our team. The professionals working with us are licensed, skilled, and professional. We have plumbers, electricians, and HVAC technicians dedicated to the needs of your property.

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Controlling the maintenance process and its costs is a huge benefit to our owners. We know exactly who will be doing the work, we know it will be done right, and we know you won’t have to pay more than you have to.

Maintaining Memphis rental properties for more than two decades.

Emergency Maintenance Requires Immediate Responses

When a tenant calls to report an emergency maintenance situation at your property, we’re calmly prepared to handle whatever crisis it may be. Before tenants move in, we explain to them how we expect maintenance to be reported and what qualifies as an emergency. Whether it’s a flood, a fire, or a weather even that has put your property in danger, we’ll respond immediately.

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Our in-house team makes it much easier to respond to an emergency. It means:

  • No waiting on outside vendors
  • Immediate diagnosis of the problem
  • Seamless communication between maintenance staff, property manager, tenant, and owner
  • Cost-effective repairs without additional charges for late night or weekend calls 

Our maintenance team is ready and on call. There are no panicked calls to vendors who haven’t heard from us in months. Owners don’t have to worry that their property won’t get the immediate attention it needs. 

Emergencies are rare. When they happen, our team is ready.

Preventative Maintenance Keeps Costs Down

Another benefit to in-house maintenance is that we can really get to know your rental homes. 

We’ll have an easier time estimating when that roof will need to be replaced, how many more years your appliances have, and whether it’s time to re-paint the property.

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We focus on preventative maintenance because our experienced maintenance team knows that no repair problem ever got easier with time. 

Talk to us about your property’s unique maintenance needs. Our in-house team can put together a plan.

Our Service Area

Counties we Serve:

  1. Desoto County (MS)
  2. Shelby County (TN)
  3. Tipton County (TN)

Cities we Serve:

  1. North MS:
    1. Hernando
    2. Horn Lake
    3. Olive Branch
    4. Southaven
  2. West TN
    1. Memphis
    2. Germantown
    3. Bartlett
    4. Collierville
    5. Arlington
    6. Lakeland
    7. Millington
    8. Covington
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What People Are Saying About Us

Google
5.0/5
Feb 23, 2024
Google - Tiffany - CrestCore Realty LLC
I’ve been renting from Crestcore since September 2019 and I really appreciate this company. I appreciate you all for understanding anytime i may have an issue or a problem . I will continue to recommend Crestcore because it really makes a difference on how rental companies treat their tenants. I’m also grateful for you all for being patient and caring. They will always work with you as long as you communicate with them and be responsible. Some people want to leave negative reviews or comments but this is a GREAT REVIEW with 5 stars! ⭐️⭐️⭐️⭐️⭐️ I appreciate maintenance also for resolving any issues (if any)i may have very quickly. I hope this may help others who are seeking to rent from Crestcore. I thank you all genuinely for everything you’ve done for my family and I. A special thanks to the Collections Department.💙
Google
5.0/5
Feb 21, 2024
Google - Scott - CrestCore Realty LLC
CrestCore has been a great property management company from the perspective of a landlord, collecting rents, managing collection of back rent owed, dealing with evictions when necessary, getting problems at the properties fixed in a timely manner, performing renovations when a property becomes vacant, getting the property back on the market in a timely manner, and getting new tenants in so the property can generate the income it was intended for. They have great advice when tenants make certain requests and I have to decide on things. They always answer my phone calls and respond to my emails in a timely manner. Thank you Crest Core, for making it relatively easy for me.
Google
5.0/5
Feb 20, 2024
Google - Shameika - CrestCore Realty LLC
Crest core approval process was easy and wasn’t difficult to get approved, they had many homes all over Memphis to choose from. Awesome company to rent for. I just have a hard time getting returned phone calls once I have moved, but over all I love my home and it was a relief when I finally found somewhere to move in to that I really liked.
Google
5.0/5
Feb 8, 2024
Google - Tony - CrestCore Realty LLC
Hello neighbors, I just like to say as a very long time home owner down the street from you friendly business men and women. That we are pleased to have CrestCore as a neighbor. I haven't met any of you guys, yet, But, anyway my name is Tony and you all have probably seen me walking in the neighborhood, doctors orders. I noticed some of the staff enjoy the walking a bit on a beautiful day. I think that is just great! Stay healthy and most of all be safe walking. We all know bad things do happen everywhere in Memphis now days. I always carry some type of protection whenever I am out and about. Thank you for caring about your customers safety as well and always keeping a nice and clean environment.
Google
5.0/5
Jan 9, 2024
Google - J - CrestCore Realty LLC
Great job fixing the issue
Google
5.0/5
Nov 30, 2023
Google - Honey - CrestCore Realty LLC
Work was done very well
Google
5.0/5
Nov 17, 2023
Google - Jean - CrestCore Realty LLC
Everytime i make a maintenance request they are right on it people are friendly in the offic keep up the goodwork tx jean
Google
5.0/5
Oct 6, 2023
Google - Tiwanna - CrestCore Realty LLC
I've been renting since April and I have nothing but good things to say from the beginning to now. Always helpful and timely can't ask for a better company to rent from.
Google
5.0/5
Oct 5, 2023
Google - Ginny - CrestCore Realty LLC
All the staff of CrestCore are wonderful. They helped me so much throughout the process of looking at properties through move in. The property is very nice and CrestCore has been very responsive with the maintenance requests. I definitely recommend this company.
Google
5.0/5
Sep 29, 2023
Google - Evan - CrestCore Realty LLC
I have worked with Caitlin and Kharisma on my property. They are always super helpful and quick to respond to me and work through any issues, which I really appreciate. Thanks!
Google
5.0/5
Sep 25, 2023
Google - Cindy - CrestCore Realty LLC
The customer service at Crestcore is great Angel and the others are awesome 👍
Google
5.0/5
Sep 6, 2023
Google - Janice - CrestCore Realty LLC
Great experience with Debbie
Google
5.0/5
Aug 25, 2023
Google - Net - CrestCore Realty LLC
Awesome company friendly staff quick response on any issue
Google
5.0/5
Aug 5, 2023
Google - Regina - CrestCore Realty LLC
It's only right I share my second experience with CrestCore Realty. My first experience wasn't great but they for sure made it right. Customer service ROCKS!! Thank you, for making it a great experience for my 4 little ones and I.
Google
5.0/5
Aug 4, 2023
Google - Tameka - CrestCore Realty LLC
Friendly professional staff who goes over and beyond to assist you with housing...🙌❤️🙏🏾
Google
5.0/5
Jul 28, 2023
Google - Altavious - CrestCore Realty LLC
I really respect crestcore great company and great people that understand and that is willing to go out there way for you and give u the best services they can from mechanic work to yearly check up to make sure your house is at its best....I give them 10 outta 10
Google
5.0/5
Jul 25, 2023
Google - Chester - CrestCore Realty LLC
She was very nice and was very helpful
Google
5.0/5
Jul 3, 2023
Google - Latarshia - CrestCore Realty LLC
They gave my family chance to rent from them Thank you crestcore
Google
5.0/5
Jun 19, 2023
Google - Chanel - CrestCore Realty LLC
My husband and I applied through crestcore the process was lengthy but we got approved the agent Debbie was very prompt and courteous very helpful and kind the house we applied for was unavailable we found another home hopefully we will be signing our new lease July 1
Google
5.0/5
Jun 9, 2023
Google - Linda - CrestCore Realty LLC
I, Linda Reynolds have had the best experience with Agent Debbie and the Manager Tory. When looking to rent from CrestCore go through the two people I listed. They are the best and going to make sure the house you pick feels like home. Also they do not look over any request. I'm one happy tenant. 😊
Google
5.0/5
Jun 8, 2023
Google - Tony - CrestCore Realty LLC
I was skeptical about Crestcore. But I gave them a chance and they blow my mind. I’m glad I rent from this company. I needed things to be done before I moved in and they were complete. I want to say thanks Debbie. Thank you contractors and the owner. Y’all went the extra mile for me and I truly appreciate it.
Google
5.0/5
May 25, 2023
Google - I - CrestCore Realty LLC
I love this company and everyone in it, some of the maintenance people who came to my old home on Cottage Hill. They do have some maintenance men that don't do their jobs right. Douglas Skipworth, what can I say about this man. This man helped me get a place when I was at my worst and I lived in that house for 12 years. He is so kind and he will work with you. Just ask for Douglas if you're having issues.
Google
5.0/5
May 2, 2023
Google - Michael - CrestCore Realty LLC
We moved in and the hot water wasn't working they fixed it in record time.
Google
5.0/5
May 1, 2023
Google - Tk - CrestCore Realty LLC
Everyone was so nice & understanding & ready to help me i love the new staff thanks taylor
Google
5.0/5
Apr 25, 2023
Google - Sean - CrestCore Realty LLC
I have been with CrestCore going on 4 years and all my experiences have been great. If something is broken, they respond back quickly and will have someone out as soon as possible. Thank you Shane for all you and your company do.
Google
5.0/5
Apr 20, 2023
Google - Elton - CrestCore Realty LLC
I tenant Elton Dennie has been a loyal customer at crest core for 10yrs.when I have a service problem crest core have served me very well.the staff had been very friendly and patience and helpful.thanks to the property manager meech for being very professional and helpful. .
Google
5.0/5
Apr 19, 2023
Google - Lori - CrestCore Realty LLC
They have a wonderful friendly staff. Janey always did what ever she could to get my maintenance problems taken care of.
Google
5.0/5
Apr 19, 2023
Google - Brittany - CrestCore Realty LLC
Shane and the guys delivered excellent service! Very fast and professional! Highly recommend!
Google
5.0/5
Apr 4, 2023
Google - Dustin - CrestCore Realty LLC
Edit, They helped us out with the problem we had. Quick responsive once I got the right email to communicate with them
Google
5.0/5
Feb 27, 2023
Google - Diane - CrestCore Realty LLC
They have always worked with us to get repairs done quickly. Always very pleasant when we talk to anyone about anything in the office. Repair people usually very knowledgeable. They have made vast improvements to their office in the last few years.
Google
5.0/5
Feb 5, 2023
Google - Lashay - CrestCore Realty LLC
So far everything has been good. Nice quiet area I'm in.
Google
5.0/5
Jan 8, 2023
Google - Maeghan - CrestCore Realty LLC
Over the holidays the Mid-South got hit with some pretty bad winter weather as well as, most of the country and we were not ready!!! As most of the residents in the Memphis and surrounding areas, our pipes busted. We rent a home through Crestcore Realty and as you may know, there is a small process when renting. As soon as I put in a maintenance request through resident portal, Meech reached out to me immediately and got thier maintenance team on it ASAP and answered and questions I had along the waa through the process. Cameron, frome thier maintenance team was absolutely wonderful! Very professional and he explained what was going on in such away that we could understand and didn't hesitate to answer any further questions we had. He went above and beyond amd fixed not only the busted pipes, but he also repaired faulty water lines that had been incorrectly just "thrown together ", by someone before we came along and rented the home. The experience from Crestcore and thier team is a 10/10! I would most definitely recommend them to others looking for a professional Realty company!! Thanks again guys!
Google
5.0/5
Jan 6, 2023
Google - John - CrestCore Realty LLC
Crestcore Realty was prompt and reasonable in helping me find an apartment. They truly worked with me!
Google
5.0/5
Jan 2, 2023
Google - Tanika - CrestCore Realty LLC
Haven't had any problems with them very understanding and helpful with anything that I needed Mrs .Debbie is the best ☺️☺️
Google
5.0/5
Nov 28, 2022
Google - Sebastian - CrestCore Realty LLC
Shane!!! Is the absolute best customer service agent I’ve ever spoken with!!! Easy to talk to an correspond with!! Thanks you Shane!!!
Google
5.0/5
Nov 7, 2022
Google - Arsenio - CrestCore Realty LLC
CrestCore Realty has been wonderful to me over the past year of investing with them. I currently live out of the country and cannot visit my property physically and view its condition. That’s where CrestCore Realty comes in. Mainly speaking, Shane, my Portfolio Specialist, has been a rockstar when it comes to communication and letting me know when things come up which need immediate attention or need immediate action! Thank you, CrestCore, for being a blessing, and thank you, Shane, for your excellent work!
Google
5.0/5
Nov 1, 2022
Google - Stephanie - CrestCore Realty LLC
I was really in a house bind, a week and a half before I had to move and had gotten denied so many times. I found a quaint little house and applied. My contact person was Ms. Debby. When I tell you she worked with me, kept me informed on what I needed and guided me through this transition with ease. She was great at communicating and when I finally got the chance to speak with her, she was just as I imagined. A very sweet lady. So Crestcore, keep Ms. Debby around for people like me that needed a chance and just needed someone with compassion and grace to work with them.
Google
5.0/5
Oct 31, 2022
Google - Chandra - CrestCore Realty LLC
I like how they are about the job. I hope to stay with them many more years. They fixed the problem NOT NO PATCH UP!! keep up the the good work 👍
Google
5.0/5
Sep 1, 2022
Google - Kari - CrestCore Realty LLC
Easy, quick to get back with me and great customer service
Google
5.0/5
Aug 29, 2022
Google - Krusha - CrestCore Realty LLC
My review on Crestone Realty, Im very happy with the way they handle business, thanks to them for responding when needed and thanks to them for understanding my situation and giving me time to solve my issue. Always prompted and courtesy Crestone Realty is a great company to rent from
Google
5.0/5
Aug 5, 2022
Google - Jennifer - CrestCore Realty LLC
Angel is definitely a God send!! Always sweet and understanding no matter how upset I am, she never breaks!! Awesome prompt customer service!! Maintenance request made, addressed with next opening which is never long at all!! Also their maintenance crew are very nice as well!! Resident for 2 months and have gotten 5 things done the previous management company refused to fix in my home!!
Google
5.0/5
Jul 22, 2022
Google - Scott - CrestCore Realty LLC
Shane has been consistently quick to respond and productive in her actions...thank you!
Google
5.0/5
Jul 14, 2022
Google - J - CrestCore Realty LLC
Shane is proactive, responsive, and communicative whenever something comes up regarding our property.
Google
5.0/5
Jun 24, 2022
Google - Von - CrestCore Realty LLC
Jasper is one of the nicest and helpful person that I've work with.
Google
5.0/5
Jun 24, 2022
Google - Michelle - CrestCore Realty LLC
The management in Crestcore are all very helpful. Von who always assist me in my work orders, inquiries and very responsive every time I have questions. Von is very professional to work with.
Google
5.0/5
Jun 23, 2022
Google - Era - CrestCore Realty LLC
I have been with Crestcore for a year and I can say that the management is very helpful. I would also like to thank cary for being responsive to the concerns.
Google
5.0/5
Jun 23, 2022
Google - Melanie - CrestCore Realty LLC
Melizza, is really great! She helped me a lot with my inquiries and she's also very accommodating! Crestcore is Lucky to have her.
Google
5.0/5
Jun 23, 2022
Google - Carlson - CrestCore Realty LLC
Crestcore has got those nicest people to help you. Never made a mistake hiring Era. Prompt and diligent, no time wasted answering your every concern. Great Job!
Google
5.0/5
Jun 23, 2022
Google - Jasper - CrestCore Realty LLC
Whenever I have an issue or inquiry, Meech is very quick to respond, professional, and go above and beyond to make things right. Very satisfied with Meech and CrestCore!
Google
5.0/5
Jun 23, 2022
Google - MC - CrestCore Realty LLC
Crestcore is the best property management company! Everyone is helpful and accommodating especially Melanie, she's a ROCKSTAR!

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with CrestCore Real Estate Services, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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CrestCore Real Estate Services

4435 Summer Avenue
Memphis, TN 38122
(901) 385 - 3119
Mon-Fri 08:00am - 4:30pm
Info@CrestCore.com