Communicating with Your Memphis Property Managers

It’s important that you trust your Memphis property manager. In many ways, trust comes from responsive and open communication. That’s one of the things we value most at CrestCore – transparent communication that respects the partnership and relationship we have. Communication is essential, and we have the systems in place that ensure you can reach us when you need us. Just as important – your tenants can reach us, too. 

By using innovative technology and software systems specifically designed to help us communicate, we will do everything we can to keep you in the loop.

You’ll always know how your property is performing, whether it’s a current listing or occupied with tenants. Check your owner portal to find records of rental payments, invoices for maintenance work, and copies of inspection reports and lease documents.

We have been providing an outstanding investor experience since 2001, and we know that our success and yours begins with communication and transparency.

Communication During the Leasing Period

We work hard to lease your property to great tenants quickly. Vacancy only costs money and it gets frustrating when the weeks pass and your property is unoccupied.

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You need to know how the process is moving. We’ll provide updates as we market your home, talk to prospective tenants, and show the property. You’ll know when applications are received, screening reports are returned, and approvals are issued. 

There’s no need to wonder why your property isn’t renting or what you could have done better to make the home more appealing to high quality renters. We take care of all those things for you, and we provide as many updates as you need to feel comfortable that the process of leasing your property is both efficient and effective.

Communicating with owners in Memphis and surrounding communities during the leasing period.


Online Owner Portals for Better Communication

Our investment in the industry’s most cutting edge technology and property management software enhances our ability to communicate well with tenants and owners. We provide online portals so that residents can pay rent online, submit maintenance requests, and send us messages.

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As an owner, you’ll have access to an online platform all your own. You can check in on just about anything that pertains to your property. Through this portal, you can see:

  • Rental payments
  • Inspection reports with photos
  • Lease documents
  • Accounting statements and financial reports

You can also use this portal to send us messages if that’s easier than calling. 

Automation doesn’t mean we’re not providing the same personalized service we’re known for. It actually gives us more time to provide exactly what our owners are looking for.

Better Communication is Better Investment Protection

Property management is a relationship business. We can’t establish and maintain a relationship with you or your tenants if we can’t communicate.

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With better communication, we’re able to provide better service. 

Tenants feel like they’re valued and owners feel like they can trust us to lease, manage, and maintain their investment properties. We protect your asset with great tenant screening, routine inspections, and preventative maintenance. The trust comes in when we show you all this – you’ll know exactly what we’re doing and why. 

Talk to us about your communication expectations. We’ll demonstrate how we meet them.

Our Service Area

Counties we Serve:

  1. Desoto County (MS)
  2. Shelby County (TN)
  3. Tipton County (TN)

Cities we Serve:

  1. North MS:
    1. Hernando
    2. Horn Lake
    3. Olive Branch
    4. Southaven
  2. West TN
    1. Memphis
    2. Germantown
    3. Bartlett
    4. Collierville
    5. Arlington
    6. Lakeland
    7. Millington
    8. Covington
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What People Are Saying About Us

Reputation Reviews

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with CrestCore Real Estate Services, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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CrestCore Real Estate Services

4435 Summer Avenue
Memphis, TN 38122
(901) 385 - 3119
Mon-Fri 08:00am - 4:30pm